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ComEd Communications


Recent posts by ComEd Communications

3 min read

ComEd Files for Delivery Rate Decrease, Announces Further Customer Support

By ComEd Communications on 4/26/20 4:15 PM

Extends COVID-19 suspension of service disconnects, waiving of new late charges through June 1

Topics: ComEd
2 min read

Exelon, ComEd Donate $2 Million to Illinois COVID-19 Response Fund

By ComEd Communications on 3/27/20 11:03 AM

The Exelon Foundation, along with ComEd and Exelon Generation, today announced a $2 million donation to the Illinois COVID-19 Response Fund to help Illinois residents impacted by the pandemic. This donation adds to the more than $1.15 million Exelon Corp. and its family of companies previously donated to national and local relief organizations in the communities they serve. Previous donations include $250,000 to the United Way of Metro Chicago and the Chicago Community Trust’s COVID-19 Response Fund to support their efforts to provide essential services during the pandemic.

Topics: ComEd
1 min read

Residential Customers Who Are Without Power Encouraged to Contact ComEd to Have Service Restored

By ComEd Communications on 3/23/20 5:01 PM

CHICAGO (March 23, 2020) – As the state of Illinois works to comply with Gov. J.B. Pritzker’s COVID-19 stay-at-home order, ComEd is taking additional steps to help ensure all its residential customers across northern Illinois have access to electric service during this critical time. To support all people, including school children, who are now at home during the day, ComEd will work with residents whose service was disconnected prior to the company’s March 13 suspension of service disconnections to have service restored and help ensure access to safe and healthy environments.

Topics: ComEd
2 min read

A Message from Joe Dominguez- Stay-at-Home

By ComEd Communications on 3/20/20 11:00 AM

Colleagues, This afternoon Gov. J.B. Pritzker announced that he is issuing a stay-at-home order for the entire state, effective at 5 p.m. on Saturday and continuing until April 7 in order to limit the spread of COVID-19. This order requires all Illinois residents not providing essential services to stay at home as much as possible. Exceptions include going to the grocery store, visiting medical professionals and picking up medicine.

Topics: ComEd
1 min read

Helping Customers and Communities in Need

By ComEd Communications on 3/13/20 11:07 AM

Today we announced that we are taking extra steps to take care of our customers affected by the health and economic impacts of COVID-19. Effective immediately, ComEd will impose a moratorium on disconnects for customers unable to pay their bills until at least May 1. This assistance further strengthens the important work we’re already doing to work with customers on a case-by-case basis to establish payment arrangements, identify energy assistance options and waive new late payment charges.

Topics: ComEd
2 min read

ComEd Taking Steps to Support Customers

By ComEd Communications on 3/13/20 11:05 AM

In coordination with work being led by Illinois Gov. J.B. Pritzker, Chicago Mayor Lori Lightfoot and Cook County Board President Toni Preckwinkle to protect Illinoisans, ComEd is taking action to help its customers with payment assistance programs and by imposing a moratorium on service disconnections and waiving new late payment charges through at least May 1, as many businesses and institutions are following guidance from the Centers for Disease Control and Prevention by taking temporary measures to shut down or limit operations to control the spread of COVID-19.

Topics: ComEd