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During this difficult time, where many are working from home, we are doing everything we can to support our employees in this transition. Our priorities remain the same -- for you to work as safely and efficiently as possible. Cyber-attacks have risen substantially since the onset of COVID-19 and threat actors are being more aggressive with their tactics. As employees of Exelon, we must all do our part to ensure we protect company data -- no matter where we work.

With that in mind, we would like to tell you some of the things we are doing to guarantee we are #PoweringThruTogether:

  1. Updated External Email Banners: Corporate & Information Security Services (CISS) continues to focus on raising awareness and providing employees more tools to help reduce the threat of phishing attacks. In response to your feedback, we’ve collaborated with IT to automatically add labels to the body of all messages that originate from external sources, using a high visibility banner.

    Effective April 2, most external emails will now be marked with the following banner at the beginning of the message body. The banner is an alert that a message is originating outside of the Exelon network. This does not indicate that the message is malicious, rather, it cautions you to carefully review the email before clicking a link or opening any attachments.

    EXTERNAL EMAIL – Do not click links or open attachments from unknown senders or unexpected Email

    We know that our employees work with multiple external partners (BeeLine, Concur, Yammer, etc.) who have legitimate reasons to send regular messages to Exelon employees. These enterprise partner emails will be marked with the following banner at the beginning of the message body.

    External Email – This originated from an Exelon enterprise-wide business partner. Use appropriate caution if the Email appears unusual

    This banner should help you recognize these legitimate external messages. At the same time, although we regularly assess the security controls for our enterprise partners, we still rely on Exelon employees and contractors to stop, think and review anything unusual about these messages.

    Remember, when in doubt, click the Report Phishing button to send it to the SPAM Mailbox. Even with these additional efforts, phishing messages continue to be a top security risk and you should always be vigilant about a link or attachment sent from an external source.

  2. Cyber Security Poster: To help remind you to practice phishing awareness, we created a poster with key information. We encourage you to print and post this in your work location or home office using the steps outlined or save it as your background image on your device. Click here to view, save and download the poster.

  3. Printing at Home: To print at home, please follow the instructions in the center column of the Exelon Now homepage to properly connect your home printer to your Exelon device. While printing at home is allowed, it's your responsibility to ensure documents are securely stored and disposed of properly and to be mindful of confidentiality concerns. Please don't forward documents to a personal email or device. Home printing is only available when using Citrix or when disconnected from the Exelon network/VPN.