Colleagues,

I want to let you know that we now have at least one confirmed case of COVID-19 among our employees. I know we all will be thinking about our colleague and wishing them a quick recovery. This news is not unexpected, and we will have more in the future given the rapid spread of the virus in the states where we operate.

I cannot emphasize enough how imperative it is to stay home if you feel ill – if you come to work sick, you put your colleagues and anyone you come into contact with at risk, as well as contributing to the spread of the virus. In addition, it is very important that you call the Exelon Absence Management System at 1-877-7EXELON (1-877-739-3566) and contact your supervisor to report an illness-related absence.

I understand that knowing we have a confirmed case within Exelon may cause you some concern. Please be assured that the health and safety of our employees and contractors, and limiting the spread of the virus, are our utmost priorities, and we have strict protocols in place to address each case as it occurs.

First and foremost, you should know that any individual who has come in close contact with the affected person already has been contacted by OHS, according to our established protocol, and is working with OHS on next steps. Their leaders also are aware of the situation, and everyone at the affected location will receive an email notification.

We will continue to follow this protocol as new cases are confirmed – those who need to know because they came into close contact with affected individuals will be notified immediately. If you haven’t been notified, it means our investigation did not indicate you were in close contact with the affected individual. In any event, if your reporting location has a confirmed case, you will receive an email notification for awareness.

Cleaning services also have been increased to include disinfecting and thorough cleaning of common areas in each of our buildings. In addition, we are performing an additional deep cleaning of all areas that have potentially been exposed.

We are committed to communicating with you as frequently and transparently as possible as the situation evolves, while protecting the privacy of affected employees and contractors.

No doubt, this is a difficult time. Thank you for not coming to work if you feel sick. And thank you for everything you’re doing for your colleagues and customers — we will get through this together.

Stay well,

Amy

If you are having difficulty managing your stress or anxiety during these difficult times, Optum Live and Work Well is there for you. Confidential counseling services are available to you 24/7 at liveandworkwell.com (access code: Exelon) or 1-866-872-1666. There’s no cost to call and Exelon pays for up to six sessions. Use of the benefit is confidential.