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PECO's Coronavirus Information Center
Call the COVID line (all non-Nuclear employees – 800-558-0039 and Nuclear employees – 815-458-7890) immediately if you or someone you reside with or have been in close contact with has tested positive for COVID-19. Do not report to the workplace.
Let us know! As the company works to acquire vaccines for employees whenever possible, it’s critical we have the correct data on who wants to be inoculated against COVID-19.
If you said you weren’t going to get the vaccine or were going to wait, but now want to get it as soon as possible, you need to change your survey response.
In addition, if you’ve already received the vaccine (either dose), please let us know. This information will not be used on an individual basis, but just to assess the overall vaccination level of our employee population.
You also can update your survey response or report your vaccination by calling the HR Service Center at 1-877-7EXELON (1-877-739-3566). Visit the Vax Scene website for more information.
The Exelon Investment Office is responsible for the selection and monitoring of the investment funds and fund managers under the company’s 401k plans, with oversight from the Corporate Investment Committee, which has responsibility for monitoring the management performance of the Exelon Investment Office. Due to the extreme volatility and potential security issues related to cryptocurrency, the Investment Office is not currently considering cryptocurrency as an investment option under the company’s 401k plans. Additionally, neither we nor our 401k recordkeeper, Northwest Plan Services, are aware of any peer companies offering it is an investment option under a 401k plan. If employees wish to invest in cryptocurrency strategies, they may do so outside of their employer-sponsored retirement plan.
• If you have medical coverage through Exelon, all in-network COVID-19 treatment from March 1, 2020, through the end of 2020, including testing, telehealth and diagnostic visits, is covered at 100 percent for you and your covered dependents when medically necessary and consistent with CDC guidance. No prior authorization is needed, and there's no copayment, even if you haven't met your deductible.
• In order to help ease the financial impact of the COVID-19 pandemic, Exelon provides pay continuation for these COVID-19-related events:
Employee COVID-19-related illness: Employees who become ill with COVID-19 will not have to use days from their sick banks, but will be granted pay continuation until they are cleared to return to work or become eligible for short-term disability benefits (or other applicable disability- leave programs).
• If, unfortunately, an employee’s illness is extended, short-term disability benefits (or other applicable disability-leave benefits) will be paid at a 100% base pay replacement level through the applicable benefit period.
• Employee quarantine, without approval to work remotely due to confirmed or suspected exposure, including to a family member.
Workplace closure, without approval to work remotely or at an alternate company location (for duration of workplace closure)
Crisis Care allotment remains at 60 visits for all employees. Employees are not able to donate this benefit to other colleagues. The benefit has been extended through August 31, 2020. As a reminder, the Crisis Care benefit was always intended to allow support to families while they are able to make alternative arrangements for care.
Currently, we are not yet aware of dates for the flu vaccine. Information will be shared via as soon as it becomes available.
In response to the COVID-19 pandemic, the IRS issued guidance for health care and Flexible Spending Account (FSA) plans. This new guidance allows for health plan and FSA election changes and extension of certain employee benefit deadlines. For specific changes and questions relating to Exelon health care plans, please review the following documents:
For additional questions or assistance, please contact Exelon HR Services at 1-877-7EXELON.
Crisis Care allotment remains at 60 visits for all employees. The benefit has been extended through August 31, 2020. As a reminder, the Crisis Care benefit was always intended to allow support to families while they are able to make alternative arrangements for care.
The number of crisis care days remains at 60 and there will be no additional days granted.
Due to the COVID-19 pandemic and to support social distancing measures, biometrics screenings and activities related to Powering Communities events or charitable 5Ks are not able to be part of the design this year. Additionally, this year, we have invested significantly in benefit program enhancements during the pandemic, including 100% in-network coverage of COVID-19 treatment under the company medical plans, high-touch concierge services for employees and eligible dependents who are COVID-19 positive, additional sick and short-term disability benefits, and expansion of our back-up care program to all employees, as well as increasing the benefit to 60 days. We remain committed to offering a wellness program to help provide tools and support in employees’ journey to good health and will offer drawings and sweepstake opportunities when you engage in the Sharecare platform and participate in certain activities.
The reimbursement terms and process for Crisis Care are determined by Bright Horizons, as they administer the Bright Horizons COVID-19 Crisis Care program. Under their process, there is no retroactive opportunity to submit reimbursements for crisis care. You must be enrolled prior to utilizing care services. Employees are responsible for timely enrolling and submitting for reimbursements going forward from the time of enrollment.
At this time, Bright Horizons has established May 31st as the expiration date for deactivating the Crisis Care reimbursement option under its back-up dependent care program. This means that employees will only be eligible to receive the Crisis Care $100/day reimbursement for back-up care secured through their own network for days through the end of May. Even though the crisis care option will not be available after May 31st, employees will still have access to the Bright Horizons back-up childcare facilities and the Bright Horizons in-home caregiver network to use any of the remaining 60 days that they were eligible to receive under the back-up dependent care benefit. Please note that we are working with Bright Horizons to expand the Crisis Care benefit past the 5/31 deadline and hope to have an update by the end of the week.
At this time, there is no plan to extend Bright Horizons COVID-19 crisis care benefit. There is no retroactive opportunity to submit reimbursements for crisis care. You must be enrolled and are able to utilize the services once enrolled.
We continue to support all PECO employees by encouraging them to engage with the leaders when they need to use available time off. Crisis Care is available for all employees who are enrolled. We also encourage all employees to utilize our Employee Wellness services through our vendor partner, OPTUM, by connecting with liveandworkwell.com for additional information about balancing work and children during this pandemic period.
Since the onset of the Pandemic, Exelon has increased the available number of days for crisis care for all employees from 10 to 30 and currently, 60 days per employee for the year. All employees are allowed to use for care of their eligible dependents on an as-needed basis during this pandemic. If there are additional updates to the crisis care benefit, all employees will be notified.
Alight's Healthcare Navigation Team ("Health Pro") will offer medical concierge services for employees and family members diagnosed with COVID-19. This voluntary program is being offered at no additional cost to all employees and their eligible dependents (spouse/domestic partner and children up to age 26), regardless if they are enrolled in Exelon medical coverage. Services include COVID-19 education, clinical support and a dedicated health pro consultant who can coordinate care, help with medical bills and resolve billing errors and more.
A new law, the Coronavirus Aid, Relief and Economic Security Act (the "CARES Act" or "Act") was recently passed by Congress. The Act contains a number of provisions to help employees who may be faced with financial difficulties as a result of the COVID-19 pandemic. Provisions provide for the following:
Adding a new distribution option of up to $100,000 for impacted individuals, and Increasing the maximum loan amount to the lesser of 100% of a participant's 401(k) balance or $100,000, plus allowing a temporary delay in repayment of the loan. For more information about the CARES Act, including qualifying conditions, employees may access their 401(k) plan account under Savings & Retirement or call Exelon HR Services at 1-877-739-3566.
You may be experiencing changes in your life as a result of the COVID-19 virus and may need to make a change to your Dependent Care Flexible Spending Account (DCFSA) election. Please note that mid-year changes to your DCFSA election are permitted as long as you've experienced a qualifying life event or have had a significant increase or decrease in the cost of your dependent care expenses. Participants with a DCFSA received an email from WageWorks. To review your current DCFSA election or to make a change because you've experienced a qualifying life event or have had a significant change in the cost of dependent care expenses, click the "Change Your Coverage" tile from the homepage and then select "Other Changes Including HSA Contribution Changes." You may also contact Exelon HR Services at 1-877-7EXELON (1-877-739-3566). Please reference the HR Portal, Benefit Updates for COVID-19 tile for additional information.
To continue to support any back-up child- or elder-care needs you may have during this time, Bright Horizons COVID-19 Crisis Care benefit, is available to all employees for up to 60 days. Please remember, the COVID-19 Crisis Care benefit is only for use if your regular caregiver is unavailable; your spouse or other family member who lives in your home is not eligible for crisis care reimbursement.
Employees are encouraged to interact with the website at “off-peak” hours like early morning or evening, as the highest volumes are currently experienced during working hours. It is also recommended that employees register on the mobile app for the first time.
The Bright Horizons COVID-19 Crisis Care benefit is only for use by employees for their eligible dependents (not dependent of another relative) if your regular caregiver is unavailable; your spouse or other family member who lives in your home is not eligible for crisis care reimbursement.
Employees and dependents enrolled in Exelon medical coverage can connect with a board-certified health care provider via phone or video from the comfort of their home for non-emergent medical conditions
Employee Assistance Program -- Please know that the Exelon’s Live and Work Well program is available to you – 24 hours a day, seven days a week. Spouses and dependents are also eligible for Exelon’s Live and Work Well program. For more information, visit Liveandworkwell.com (access code: EXELON) or call (online assistance may be faster) 1-866-872-1266. All calls are confidential, and Exelon pays for up to six visits. Additionally, your friends, families, contractors and others can get free help through Optum’s Public Crisis Line at 1-866-342-6892.
As we continue to practice and reinforce social distancing, if there is an instance where an employee believes there are employees working in buildings where they are not typically assigned, please engage your management team and explain your concern so that they are able to quickly address and resolve.
MOB will remain open to support critical operations. If there is a need to have only critical operations in the building, all employees in non-critical operations will be notified and a direction to work remote-enabled could be established.
Decision would have to made for critical organizations that need to go to pre-established back-up work locations while other employees would be moved to other available locations, including remote-enabled.
Porta Potties are scheduled to be pumped out and cleaned 2x per week. In some cases, pad locks have been placed by the local personnel on the porta-potties and the vendor cannot access them. In these cases, we have reached out to the local supervision to have the locks removed. For the units that were placed at the remote locations with trailers, the porta-potties are cleaned daily when the cleaners are on site daily.
All cardboard/shrink wrap packages are being disinfected upon arrival in Berwyn and at our local store rooms.
PECO employees should wipe down the common areas of their vehicles regularly with a disinfectant wipe if available, or soap and water. In the event an employee is identified as being positive or presumptive positive for COVID-19, a deep cleaning of the employee's vehicle will be performed.
The Real Estate and Facilities department is aiding the prevention of the spread of illness at Exelon across the enterprise. Additional staff has been and continues to be added at ALL service buildings, trailer locations and substations. Enhanced/deep cleaning protocols include expanded scope with an increased frequency of disinfection of surfaces focusing on heavy touchpoint areas, including but not limited to, entry lobbies and reception surfaces, conference and training rooms, restroom surfaces, breakrooms and kitchen surfaces, workstation surfaces, light switches, and door knobs. Deep cleaning involves all of the enhanced cleaning cited above with the addition of using a handheld sprayer to deploy disinfectant over larger surface areas in the entire space, as opposed to just the heavy touchpoints. All PECO facilities are deep cleaned at least once weekly, and on demand as required.
Throughout the pandemic, we have worked to refine our communications strategy to ensure employees have access to the most pertinent and current information about the pandemic and PECO and Exelon’s response. The strategy continues to evolve, with some traditional communications vehicles being adjusted based on the needs of the organization. On a weekly basis we now issue a Weekly News Digest to all employees to share news and announcements across the organization and continue to issue communications like Supervisor Update, and People on the Move announcements for personnel moves at certain managerial levels. We also continue to utilize the intranet and the Exelon Coronavirus Information Center to post stories and information as it becomes available. During the pandemic, we also launched our blog-style website, PECO Connection, to tell additional stories about the company with external audiences. The vehicles will continue to be refined and our employee communications strategy will evolve as we continue move forward through the pandemic.
The different alerts that come from DSO, TSO actually come from an external means which is why they get flagged as External. Its really important that we keep our focus on anything that comes into us from external means to keep us protected. We can look to determine if there is another tool that could be used that might allow us to reduce what gets flagged as external but right now we do not have that option and want to keep us as safe and free from hacking and viruses as possible, especially in times like we are now.
PECO Communications has been promoting this information externally through traditional media and social media. Please check out our social media channels and engage with us on the following platforms: Facebook, Twitter, Instagram, LinkedIn, Nextdoor, and YouTube.
We agree! PECO Communications is currently developing strategies to share this information externally through traditional media and social media. If you are interested in being featured, email us at PECO.Communications@exeloncorp.com.
At this time we are not considering removing contractors off our system, there is work for them to perform. Again, we prepare year-round to ensure our systems are ready to provide safe and reliable service for our customers, especially during times of increased demand. Having safe and reliable service is one thing our customers do not need to worry about during this challenging time. During this pandemic, we know that our customers are counting on us to deliver on our commitment of safe and reliable service, and we’re working hard to prepare now to meet their needs now and during the summer months.
All of the folks who are providing these functions during the time of this pandemic are employed by a subcontractor to PECO. We have added staff particularly with the cleaning service contractor to help keep everyone in our buildings and locations safe during this uncertain time.
As part of PECO’s commitment to innovation, we continue to develop ways for customers to do business with us. We know many of our customers want to interact with PECO in a digital way. In light of COVID-19, we’re relying on our digital channels more than ever.
• Launched peco.com/coronavirus to provide customers ongoing updates about our business during the pandemic.
• More than 900,000 customers who have provided their email address have received COVID-19 policy updates in their inbox.
• More than 200,000 residential, low income and small business customers have received information about customer relief programs via email.
• Thousands of customers who pay their bill at the Customer Solution Center notified of its closure through PECO Alerts.
The digital team continues to enhance our online tools to provide customers a smooth online experience
• Since December, customers enrolled in outage alerts now receive initial outage notifications when they lose power. The alerts let them know that we have their outage and follow up with an ETR. This has improved customer confidence in PECO and reduced outage calls.
• New and existing customers can start, stop or move their service using our enhanced online tool at peco.com/moving. Launched in late 2019, this simple and secure online tool is increasing the number of customers transacting with us online.
• In June, we launched peco.com/bill relief. This gives customers the ability to set up payment arrangements online. We continue to enhance this tool to offer customers new COVID payment options as they are available.
• We continue making enhancements to improve the My Account experience. This includes the release of a new My Account dashboard to customers in June. A more streamlined My Account registration process will roll out later this year.
• By the end of 2020, customers seeking due date extensions will be able to complete enroll online. Currently, this is only available via IVR or speaking to a representative.
We also support ongoing updates to the PECO mobile app. Rated by more than 27,000 customers, the app averages 4.5/5 stars on the App Store and Google Play. The app allows users to easily pay their bill, report their outage anytime and anyplace.
Following the Governor’s Disaster Emergency order, the PA Public Utility Commission (PUC) issued an Emergency Order prohibiting all utility service terminations during the “Disaster emergency.” The PUC Order states that the moratorium would apply until the Disaster Emergency ends or unless the PUC determines otherwise. It is, therefore, the PUC, which has the authority to determine how long the moratorium will remain in effect, not PECO. Customers are still required to pay their bills during the moratorium and utilities will be able to collect those payments – and terminate for non-payment – once the moratorium is lifted.
PECO continues to work with other PA utilities through the Energy Association of Pennsylvania (EAP) to stay aligned across the industry and provide the utility point of view on this issue.
There are several programs available to employees who wish to assist our customers including:
- The Matching Energy Assistance Fund (MEAF) is an energy assistance program that enables us to assist low-income, residential customers in our service territory with bill payment. This program is funded by voluntary contributions and are matched dollar for dollar by PECO for up to $1,000 in total assistance for those who qualify. https://www.peco.com/MyAccount/CustomerSupport/Pages/MEAFOV.aspx
- With the PECO Gift of Energy, you can make a payment towards a friend or family member’s energy bill. Your PECO Gift of Energy will appear on a future bill as a credit to the recipient's PECO electric or natural gas account. You will receive a payment confirmation, and certificate of payment that you can give to that certain friend or loved one or you may remain anonymous. You can give any amount to any PECO customer you choose. https://www.peco.com/MyAccount/CustomerSupport/Pages/HelpingOthers.aspx
Other programs that are available to our customers who qualify include:
- Customer Assistance Program (CAP): This program provides a credit based on household income and energy use. https://www.peco.com/MyAccount/CustomerSupport/Pages/CAPRate.aspx
- Low-income Home Energy Assistance Program (LIHEAP): A federal grant program to help low-income customers manage their energy costs and ensure service during the heating season. https://www.peco.com/MyAccount/CustomerSupport/Pages/LIHEAP.aspx
- Customer Assistance and Referral Evaluation Services (CARES): A referral and information service designed to assist customers who have special needs or extenuating circumstances that prevent the payment of their utility bill. https://www.peco.com/MyAccount/CustomerSupport/Pages/CARESServices.aspx
- Customers having difficulty paying their bills may also qualify for a payment arrangement.
The Department of Human Services (DHS) administers the Low Income Home Energy Assistance Program (LIHEAP) in Pennsylvania. Since the program closed on April 10th, they have been working with low income advocates, the PUC, the utilities and other parties to establish a special summer program to assist low income customers effected during this trying time. Details of the program are still being evaluated but a decision is expected soon. PECO continues our support of LIHEAP assistance and will help our customers to leverage this funding as it becomes available.
Currently the team is focusing more on how to mitigate the theft and make the site safe for the public. If everything has been tried and the only way to make it safe for the customers/ public is to terminate the service, than the team will terminate the service as the last resort.
To offer continued assistance to residential and commercial customers impacted by the COVID-19 pandemic, PECO is extending its support policies, which include suspending service disconnections, waiving new late fees, and reconnecting customers who were previously disconnected, through at least June 1.
In past events like hurricanes and ice storms, PECO employees have always been recognized as essential employees and thus allowed to travel to and from work. We have no reason to believe this would not be true during this situation. Employees should carry their company issued ID's with them at all times. If requirements for essential employees change, we will notify you.
All contact tracing is done as a partnership with OHS and the affected employee. The affected employee shares information and details with OHS to allow them the opportunity to determine any close contacts and any additional employee impact.
OHS is following the guidance of the CDC in determining employee's health status.
Sanitizer station in question was purchased and installed by the business unit. RE&F did not have line of sight to the unit or the supplier/source for the proprietary replacement cartridges. As a result, the unit was replaced last Friday 6-24-20 with a new dispenser that RE&F has the ability to maintain and refill. Mike Schaffner in Payment Processing was made aware of the change.
Plants in the common areas are being addressed by the Facilities team, but we are not addressing personal plants in the cubicles or office spaces. If folks want to maintain those plants, they need to come to pick up and take them home.
No we are not changing the cubicle wall heights as a result of COVID-19. Per the World Health Organization (WHO) and Centers for Disease Control (CDC) Airborne spread has not been reported for COVID-19 and it is not believed to be a driver of transmission based on available evidence. Normal home and office HVAC systems do not increase the amount of the virus in the air. They also do not cause the virus to be airborne longer than usual. HVAC systems also don’t have the flow rate necessary to make the virus travel from one area to another. As the CDC has advised, the virus is thought to spread mainly from person to person, as droplets land in the mouths or noses of people who are nearby and are inhaled into the lungs. Social distancing and frequent hand washing are your best protection.
Fitness for Duty compliance continues in accordance with our Drug and Alcohol policies. Employees are directed to testing centers based on their work location and proximity to where testing is being conducted for various employees. We are using the testing areas that we have setup in Berwyn, Warminster and the MOB. We are also using the RV, where applicable. When we are doing testing, it is usually only the collector and those person(s) scheduled for testing who are in those areas. Employees are being scheduled to allow for social distancing in the event they have to wait for a period of time for their collection.
To the extent not already budgeted, customer bankruptcies generally raise the level of bad debt expense that PECO needs to account for in the event the bankrupt estate does not ultimately pay PECO’s bill. This could, in turn, reduce PECO’s net income in the near term (absent regulatory asset treatment) and also could reduce PECO’s liquidity, resulting in a need to fill the cash shortfall created.
PECO budgets for a certain amount of customer non-payment each year. We expect to see higher customer non-payment as a result of personal and commercial bankruptcies due to COVID-19 impacts on the economy. If we receive approval from the PA PUC to treat COVID-19 related bad debt expense as a regulatory asset, this would result in a minimal net income impact as the bad debt expense would then be capitalized.
PECO’s bad debt largely comes from Residential but due to the COVID-19 impacts on the economy, we expect a portion of bad debt coming from the commercial customer classes as well.
Yes, PECO did experience lower commercial load but higher residential load beginning in mid-March around the same time PA issued the Stay-at-Home order. PECO has seen similar patterns since then.
Due to the significant unfavorable financial impact of warmer weather on revenue in the first quarter and higher costs and lower load related to COVID-19, we are continuously looking for savings opportunities to help mitigate the adverse impact to earnings. We will continue to work closely with the Commission and external stakeholders on the recovery of the expected higher bad debt.
• The liquidity position for both Exelon and PECO remains strong despite some of the recent headwinds in the market
• In March 2020, the COVID 19 pandemic initiated an unprecedented wave of volatility in the capital markets and Investment Grade issuers like Exelon took several steps to enhance their short and long-term liquidity position in Q1. As a result of significant support from the Fed, the credit and debt capital markets have recovered from the dislocations witnessed at the height of market disruption
• Exelon continues to have significant capacity under its RCF, which supports short-term liquidity and provides flexibility in the balance of year. As of April 30th, Exelon had $7.9B available of the $9B in total capacity; for this same period, PECO had 100% of its $0.6B RCF capacity available for use
Work on our utility infrastructure is essential to delivering reliable gas and power to our customers. We are continuing with the capital plan we laid out for the year in our budget.
PECOs bad debt expense is expected to more than double by the end of the year with a current forecast of approximately $65M versus the original budget of $31.6M.
PECO is actively engaged with the Commission and other key stakeholders regarding the recovery of costs related to COVID 19 (including COVID-19 uncollectible expense). We are expecting a commission directive that will permit us to recover the costs in the near future.
PECO is actively engaged with the Commission and other key stakeholders regarding the recovery of costs related to COVID 19 (including COVID-19 uncollectible expense). We are expecting a commission directive that will permit us to recover the costs in the near future.
At this time PECO is trying to assist with the stability of our customers and communities. We recognize that many things have had to change because of these unprecedented events. However, we are a business and we need to balance the impact on these struggling customers along with the impact on the rest of our customers and other stakeholders.
COVID-19 will have an impact on PECO and Exelon’s EPS. We will continue to update you on a quarterly basis as our financial results are released publicly. We can’t discuss current financial results or forecasted impacts as a result of SEC restrictions on the release of material non-public information. Our earnings for year to date through March 31 will become available in our 10Q in early May. We would highlight that our budget depends on PECO’s liquidity which is its cash on hand, short term credit capacity, access to Exelon cash equity injections, and access to public debt markets. As stated on an earlier call PECO’s liquidity position remains strong. We have over $100 million of cash on hand, access to a $600M revolving credit facility, open access to short term Commercial Paper markets and access to the bond market.
We must remain focused on providing safe reliable electric power and gas to our customers. We will provide an AIP update of YTD performance as we regularly do after the close of each quarter.
The Finance Team is working across PECO, EU, and Exelon to evaluate the impact of COVID-19 and actively assessing Revenue, O&M, and Capital Impacts to determine any projected variances from full year budgets.
As we continue in the current state of COVID-19, social distancing, sanitizing and disinfecting should be a top priority for all employees. Post-COVID-19, we will be able to review lessons learned and take appropriate action.
During the unprecedented time of the COVID-19 pandemic, we need to be able to be flexible in how we work while still achieving performance goals and results. Check-ins, requesting and sending feedback, IDP discussions and progress on goals can all be achieved and documented through the ePeople Talent tool. Job aids and resources are available on the Exelon Coronavirus website.
The legal impact of PA House Resolution 836 (The General Assembly’s resolution terminating Governor Tom Wolf’s March 6, 2020, Proclamation of Disaster Emergency) is unclear at this time, and Governor Wolf has already announced his intention to challenge this Resolution in Pennsylvania’s courts. The Wolf Administration had previously designated electric and gas utilities as “life-sustaining businesses” exempt from most of the impacts of business closure orders, subject to workplace safety protocols established consistent with federal Centers for Disease Control (CDC) guidelines and the PA Department of Health. PECO monitors all changes to federal, state and local COVID-related regulations on a daily basis and implements operational changes in accordance with medical, legal, and regulatory authority as appropriate.
Exelon has been working with Edison Electric Institute (EEI), who on behalf of the utility industry, would pursue regulatory relief from requirements of the OSHA respiratory protection standard. On April 3, OSHA issued Enforcement Guidance for Respiratory Protection and the N95 Shortage Due to the Coronavirus Disease 2019 (COVID-19) Pandemic. In that guidance, OSHA recognizes the global N95 mask shortage and permits the use of non-NIOSH approved masks, but does not relieve companies from obligations to fit test or medically clear employees who are wearing masks in “required use” situations. Exelon will continue to work with EEI and monitor other industry activities impacting the requirements of the OSHA respiratory protection standard.
We are currently compiling an Inventory of COVID-19 Impacts on various areas of our business for which we may need regulatory waivers or exemptions. These areas include various customer-facing issues, potential impact on cost-recovery, and potential impact on operational issues. We are coordinating this inventory, as well as our approach, with other electric and gas companies through the Energy Association of Pennsylvania (EAP). PECO has not yet formally requested any waivers or exemptions, but we expect to do so in the coming weeks. We also will coordinate joint filings, through EAP, as possible for issues that apply across the industries.
Effective March 20, 2020, PHMSA issued a Notice of Stay of Enforcement and Notice of Enforcement Discretion of Operators affected by the COVID-19 outbreak. The notice advised that PHMSA does not intend to take any enforcement action regarding Operator Qualification (OQ) and Control Room Management (CRM) requirements and will consider exercising its enforcement discretion regarding Part 199 Drug & Alcohol Testing requirements. In addition to these three areas, PHMSA understands there may be other regulatory requirements under the Federal pipeline safety laws that pose compliance challenges for operators during this National Emergency. Per the Notice, operators who determine that they cannot comply with the regulations as a result of COVID-19 should promptly notify PHMSA and their State Regulator. PECO has assessed our current compliance status and verified we are able to maintain adherence to regulatory code requirements at this time. However, since this is an evolving situation, PECO Gas Operations is continuously monitoring our ability to maintain compliance and when necessary will promptly report in accordance with the Notice. Regardless of the Notice, PECO remains fully responsible for the safety and reliability of our system, including the ability to respond safely to all emergencies.
PECO has been in close contact with our federal, state and local elected officials to ensure them that the company is taking all appropriate steps to maintain life-sustaining utility service while adopting enhanced measures to ensure the safety of our employees and customers. PECO has consistently communicated to all parties the importance of following guidance from experts such as the Centers for Disease Control (CDC) to protect public health. We are also working with policymakers to ensure that the needs of our customers and employees are met during this critical time. The latest stimulus bill passed by Congress includes an addition $900 million in funding for LIHEAP and a loan and grant program through the Small Business Administration for small businesses and nonprofits to meet payroll and pay their rent and utility bills. On the employee front, we are working with the Department of Homeland Security, the Cybersecurity and Infrastructure Security Agency, and the Department of Energy to ensure that utility workers are designated as essential critical infrastructure workers to allow work to continue to maintain the electric grid and the natural gas system.
The majority of the pre-employment background check searches are completed/verified electronically. In rare instances where we experience an unanticipated long-term delay (i.e. closed courthouses), a team of resources (Background Investigation Screening, Talent Acquisition, Legal) work together to determine how to best proceed.
We will be holding off on the apprentice rotation for now. We will continue to re-evaluate. We currently intend to proceed as scheduled with the pick-a-thin in the fall.
The upcoming line school has been cancelled. Applications were received, but were not reviewed due to the Class cancelation occurring prior to candidate reviews being completed. The cancelation of this class was a business decision made surrounding the current Covid-19 pandemic to ensure employee safety by implementing additional guidelines and procedures to our training programs. As safety is always the priority here at Exelon we are unfortunately unable to provide the resources for the Apprentice Line School at this time while still adhering to these new safety guidelines and procedures.
There are not any current plans to house field personnel in hotels.
Diversity and Inclusion remains a top priority for the PECO Leadership Team. While Exelon has a Corporate D&I office that offers support and guidance to all Exelon OPCOs on the importance of leading D&I for our company, each HR team works with both the corporate D&I Team and their OpCo Leadership Teams to support and facilitate meaningful and robust D&I plans.
Each VP in PECO is committed to working on D&I efforts across their organizations, including the field. There are several opportunities for field participation along with other employees including dialogue sessions, ERG events and meeting and volunteer opportunities
We encourage employees to seek information from a variety of reliable and official sources for the most accurate information about COVID-19.
Skype for Business offers audio, video and screen sharing. Please review the job aid in the Exelon NOW self-service portal.
Please visit the IT Resources tab at the top of the Exelon Coronavirus page for more information.
IT does not support nor recommend Zoom at this time. Our business standard is Skype at present. Although IT, not security, does not block the use of 3rd party tools like Zoom, GO TO meetings, etc. we recommend keeping with the business standard of leveraging Skype. For larger meetings we can either put a request in for the a larger skype meeting or if the group needs to get much broader, we can leverage meetings PECO has access to through Verizon or PGI.
Please consult with your local management team regarding process for having appropriate tools and equipment to be remote enabled to perform job functions. Leaders have a sign-out form.
IT has been working to secure as many laptops that will be needed to support remote access for any individuals – at this time we have a backlog of 77 loaner requests that are awaiting the laptop to be secured. PECO has a request outstanding of 3 loaner laptops at this time.
There are no current plans for layoff. As the situation continues to evolve, we will keep employees informed of any changes to our business status or work practices
Refueling the plant is necessary to power critical infrastructure, including hospitals and emergency services now and well into the summer when demand peaks. Exelon took additional steps to reduce the number of outage contractors needed and get the required workers in and out of the area sooner. These changes will further minimize the potential for spreading the virus and impacting local health facilities. As part of this plan, Exelon mobilized the employees already on site sooner, removed Unit 1 from service ahead of schedule, and rescheduled all non-essential work until after the pandemic passes. This schedule change and outage scope reduction will result in several hundred fewer contractors travelling to the area and will get the workers already here on their way home sooner
Exelon is working around the clock to make these changes and is confident this will further enhance their ability to protect their workers and host communities in the coming weeks. These enhancements build on Exelon’s already comprehensive safety precautions.
Since the events of last week, Exelon has continued to work with officials, community and the press to ensure they have a good understanding of the critical work they are performing at Limerick, the importance of this operational shutdown, and important safety actions they’re taking during pandemic. In general, all of these stakeholders understand that Exelon Generation’s Limerick facility and PECO are two separate operating companies.
1. Type of Leave: School Closing or other COVID-19 related leave?
2. Is this a work related injury/illness?
3. Are you working from home?
4. Are you experiencing flu like illness, confirmed to have COVID-19 or any other transmissible disease or have symptoms of a cold or influenza?
5. Have you had direct contact with someone who has tested positive to COVID-19?
6. Do you have minor child(ren) whose school (or daycare) has closed?
OHS employs three nurses that partner with a physician who consults on cases, as required.
Employees are charged taxes according to their headquarters location. As communicated when remote work began, employees who report out of the MOB and do not live in the City of Philadelphia when working remote, should put in PA for state when entering time. All PTO is charged according to headquarters work location.
If you have a need for additional COVID-19 protection equipment, please talk to your supervisor who can obtain it for you. The supply of COVID-19 protective equipment (e.g.; masks, coveralls, googles, booties, disinfectants, and hand sanitizers) has significantly increased and all employees who need it should be able to obtain it from PECO without having to procure on their own.
Employee's compensation will remain the same whether they are working at an assigned PECO location or working remote.
Hazard pay is not a part of our compensation structure.
Employee's compensation will remain the same whether they are working at an assigned PECO location or working remote.
All current practices regarding meals, including established lunch breaks, will remain in place at this time
Employees who have underlying chronic medical conditions should contact OHS to discuss the working arrangement for them. Any employee who is directed by OHS to stay home will receive pay continuation.
- Leadership will be notified of a confirmed case at a location.
- Employees who have come into close contact with that individual will be notified and quarantined at home.
- All employees at the location in question will be notified that there has been a confirmed case in their facility.
- OHS is prohibited by law from releasing by name the individual that is affected with COVID-19.
- The areas that a tested individual worked in will undergo additional cleaning procedures.
All employees are strongly encouraged to avoid places where large numbers of people gather, including airports, airplanes, trains and other forms of mass transit.
International business travel is prohibited, and non-essential U.S. business commercial air travel also is prohibited.
This includes travel to attend or speak at external conferences, attend internal meetings or cross-OpCo meetings, team meetings, etc. Please use remote meeting tools instead.
If you can accomplish your meeting over the phone, videoconference or Skype, then travel is considered non-essential. Please work with your supervisor and OpCo leadership to determine which travel may be considered essential for your department or OpCo.
The CDC has recommended against any international travel and is currently requiring a quarantine period for those who do so. If you choose to travel outside the U.S. for pleasure, you are subject to quarantine upon your return for up to 14 days, and quarantine pay will not be provided for personal travel to international destinations. Employees who are unable to perform their duties because they are quarantined due to personal travel will be required to use personal time during the quarantine period.
If you choose to travel internationally, do be sure to notify your supervisor and Exelon’s Travel Safely before you go.
Hosting foreign visitors at our offices/locations from these countries also is prohibited at this time.
OHS is following CDC guidelines including direct conversations with all impacted employees regarding their current health symptoms and review of test results in determining employee return to work dates. 14-day quarantine is a recommended guideline but some employees may need fewer and some may require additional.
At this time, there is no known date for reopening of gyms. We will continue to follow CDC regulations and guidance of the PA Governor’s office in how we work on re-entry plans, including PECO fitness centers.
The decision to return to work, including the workplace, is an evolving discussion. We will take into consideration PECO’s operating conditions as well as CDC and governmental recommendations and guidelines. We will communicate the specifics of returning to work, including working from home as soon as we have them available.
PECO, along with all of Exelon Utilities has learned a lot about remote work during this Pandemic. PECO is working with the other Exelon Utilities, along with Occupational Health and HR, to determine a back to work plan which will be compliant with state and local regulations to bring our employees back to the work place.
It is too early to estimate when this will be over. We will work to get back to our normal work schedules and volumes as quickly as possible. Depending on the department and the nature of the work, it may not be feasible to catch up on all the work that has been impacted.
PECO Security developed a threat response process that immediately communicates issues in the field. Details of the program can be reviewed through PECO Process OP-PE-P074, Communicating Reported Threats, Assaults and Harassment to Employees and Contractors. The communication program includes Send Word Now alert notifications through the OCC, ArcGIS mapping updates with threat/assault/harassment details and follow up investigations by PECO Security that can lead to criminal investigations and arrest. Additionally, if employees and contractors require guard support, the PECO Personnel Security Protection Program (OP-PE-P413002) is available. The guard support provides 24/7 protection in security awareness zones and can be scheduled through PECO Security for any job site as needed.
If you have additional questions or want to talk through the programs, email us at PECOSecurity@exeloncorp.com
Contact your supervisor. Only OHS can determine if an employee has a documented medical condition prohibiting mask use, and in those situations, we have been taking other precautions to keep employees safe from COVID-19.
Any time an employee enters an occupied customer’s premise, regardless of ability to maintain social distance, a Surgical Grade Mask or N95 mask must be worn, unless FR protection is required, in which case an FR Facial Covering must be worn. (see attached facial cover guidance that includes a list of specific masks/facial coverings permitted)
Take a break, and make sure you're hydrated. If difficulty breathing in the mask is a constant problem (as opposed to temporary difficultly due to conditions like heat), you should contact OHS, and notify your supervisor, about a potential medical condition that could interfere with your ability to wear the mask.
At this time, there has been no determination regarding employee expectation/requirements to take the vaccine.
All employees who are off work with COVID-19 related issues are approved to return to work by working directly with OHS organization. OHS continues to follow CDC guidelines
A mask or facial covering should only be removed when an employee has no risk of interacting with another person. If you are in a cubicle that is sufficiently spaced from other cubicles (at least 6 feet) AND the entrance to the cubicle is blocked in some way so that someone can’t freely enter, you may remove your mask. For example, cubicle entrances can be blocked with orange cones, caution tape. Again, the key is if you have NO RISK of interaction with another person, so please use your judgment and if you are unsure, err on the side of using a facial covering/mask.
PA Governor’s Order: The order does not speak to having had Covid-19 and being immune, giving the employee the freedom to walk around. There is very little known about the immunity from having had Covid-19. There is some level, but the science has not been publicized and no one knows how long the immunity would last. Thus, the PA order would need to be followed in wearing of masks and maintaining social distancing.
Transmission through the eyes is primarily due to rubbing your eyes with unwashed hands. Wearing sunglasses or goggles are not required, but if they help you in ensure you don’t touch your eyes/face without first washing your hands they can be worn if they do not present an additional hazard for your work.
PECO leadership is responsible for ensuring employees follow the policies it has in place, whatever those policies are. All situations must be addressed on a case by case basis. If an employee refuses to wear a mask, it’s important to understand the reasons (are there health related reasons, other challenges that can be addressed or accommodated, etc.). If the situation can’t be resolved it needs to be handled with the employee’s leadership team. The bottom line is an employee working on a PECO facility or job site must follow the facial covering requirements or can’t remain on the PECO premises.
We continue to follow the CDC Guidance regarding these matters. We have a team of Health Professionals continuing to monitor the changing environment.
We will follow instructions according to the governmental-level (local, state, national, etc.) guidance provided.
OHS does a thorough consultation with all employees to understand their medical situation and to determine if there are any symptoms that warrant their being quarantined. We continue to follow guidelines set forth by the CDC. This does not recommend testing, symptom monitoring or special management for people exposed to asymptomatic people with potential exposures to SARS-CoV-2 (such as in a household), i.e., “contacts of contacts;” as these people are not considered exposed to SARS-CoV-We have consistently applied our decision making based on this CDC guideline. OHS advises employees to maintain proper social distancing, practicing good hygiene, including thorough handwashing, and monitoring themselves for any changes in their health.
First responders are defined by the State and based on the current definition electrical workers (including ETs) do not fit that definition. We are and will continue to respond to gas and electric emergencies because our customers are counting on use to provide that emergency service.
Safety meetings should NOT be cancelled. In the COVID – 19 environment Safety Meetings should still be held with either social distancing and or team calls whichever is able to be done effectively while following COVID-19 guidelines. The March PECO/614 Safety Council Meeting was cancelled since the remote working and social distancing had just taken place. There was a smaller March Council meeting between PECO and 614 to discuss any issues and moving forward with social distancing and remote working. The PECO/614 April Safety council took place via Skype. The May PECO/ 614 Safety Council meeting is being held this Thursday as a Skype call. In an effort to manage the call, the members attending have been reduced, while maintaining an appropriate representation of Employees. While we are operating in this environment all issues are to be run up through the Team Safety reps then onto the Members of the Safety Council. Issues will be addressed by the Council as they have in the past. Meeting minutes have and will continue to be distributed to Council, Regional and Team reps for discussion at the Team level.
If you suspect a customer is sick and you have concerns entering their home, the following language has been vetted and approved but our Legal team: Is there any reason I should not enter your premises? Especially reasons related to the current Coronavirus? Does anyone on premises have a fever, cough, sore throat, chills, shortness of breath, headache or other flu like symptoms? Does anyone on premises have reason to believe they have been exposed to the virus or been asked by their health department, physician’s office or ER to self-quarantine? For your safety and mine, I’m going to maintain six-foot social distancing. I will stay six feet away from you, and ask that all individuals on premises do the same with me.
All employees are expected to practice social distancing at work and we would advise that those same habits be practiced at home.
Most of the screenings being done on PECO facilities are staffed, not self-screenings, and include a comprehensive questionnaire with a list of COVID-19 related symptoms being checked for, in addition to temperatures. At this time, no additional on site “self-screenings” are being implemented. We can only ask and expect employees to be honest when being asked to self-screen (either on site or at home). If an employee is aware of unethical behavior by another, they should report it to their supervisor, or through the Exelon Ethics Hotline, at 1-800-23-ETHIC (1-800-233-8442).
All of the screenings being done on PECO facilities include a comprehensive questionnaire with a list of COVID-19 related symptoms being checked for, in addition to temperatures. Until testing is readily available, we have no ability to identify carriers of COVID-19 who are completely asymptomatic, which is why are we requiring social distancing, proper hygiene, and facial coverings to mitigate the spread of the virus.
PECO already has multiple temperature screening stations set up at highly concentrated locations, like control centers, and is activating temperature screenings at all areas where an employee who is presumptive positive or positive for COVID-19 has recently been. As a reminder, all employees are strongly encouraged to take their temperatures at home prior to reporting to work, and if a temperature of 100 is registered, stay home and call your supervisor and OHS. No final decision has been made about temperature screenings at locations when remote employees return to work.
The centralized TA Organization has a process in place to connect with all oncoming co-ops regarding how they will work, recent travel and new onboarding processes.
Yes. Our email cyber security defensive tools perform a number of checks on the validity of external sending domains and block messages based on certain parameters. We also have intelligence collection and monitoring processes in place to detect malicious domains and block threats as they emerge. While our appliances block nearly 30 million messages a month, malicious emails do make it into employee inboxes. CISS encourages our users to always exercise caution with any email. If you are not expecting a message from a sender, then use some type of secondary verification (phone call, new email, etc) to verify the message’s legitimacy. Use the Report Phishing when you receive a suspicious message.
This is a safe service alternative to violating SY-AC-POL8-018 : PECO has the Personnel Security Protection Program OP-PE-P413002 active and available to protect our personnel. This program utilizes trained professionals to provide armed protection where warranted in areas defined as Security Awareness Areas and other areas as deemed appropriate by PECO Management. The Security personnel across the Exelon enterprise is in contact with Law Enforcement partners and monitoring all available sources for any sign of safety and/or security issues within the territories we serve. We are committed to providing our personnel with safe work environments by protecting them from physical threats.
All of the Exelon Companies continue to develop sequestration plans for their critical functions. The implementation of these plans is also in development and is dependent on absentee levels and the availability of test kits.
In cases where there is a need to secure a particular work area (i.e. OCC, TSO control centers), a process is in place to ensure that only critical workers are entering the location.
Signage has been installed around the building access points directing people to the front entrance for access to the 2nd floor.
Discussions have been held to ensure veg storm personnel adhere to distancing, masks, etc. and opportunities to spread out farther are being investigated by Veg. There is also an on-going initiative within Veg to try to reduce/eliminate the paper-driven processes utilized by the Veg storm teams, which would potentially allow for remote dispatching or at least avoid exposure risk of paper communications.
An ACE on the Emilie situation is underway, with EP in support to administer any sub-center process/documentation changes.
We have to meet the needs of our customers, especially during storms or other emergencies. Your storm role and the size or complexity of the storm will determine if you need to report to a specific work location or if it can be done remotely. Your daily work status (remote enabled) is not a factor in determining storm reporting locations. Generally, part-time employees, interns, co-ops, and staff augmentation contractors are not assigned storm roles.
It will be evaluated after we return to normal operations. However, where efficiencies are gained by having multiple storm roles co-located in one building, we will do what is in the best interest of our customers.
Ed McBride will be discussing with county EMAs. Please work through your ERO reporting structure with any issues you many have.
Access to the EOC has been restricted to only SIC's and Operating leads in order to prevent individuals from using this as general work space in case it is required for emergency response activation.
We continue to evaluate and have identified additional positions that can perform storm duties from home. In order to comply with the PA State Regulations, the regional directors have been allotted a supply of masks for employees who must come to work in order to comply with the regulations. We will monitor the situation of a storm activation and make adjustments as necessary.
We have modified the ERO structure to allow more storm roles to be remote enabled which enables additional social distancing in the storm centers. All employees should continue to use social distancing on job sites. If there are issues or challenges at a particular location, contact your supervisor to help mitigate those issues.
The CSR should follow the regular process and notify their supervisor to determine an alternate work location and transportation options as needed.
Disabling key pads would circumvent our existing security infrastructure at substations and leave our facilities vulnerable. Additionally, leaving alarm systems activated would add undue burden on the Exelon Security Operations Team, increasing the volume of false alarms. Similar to operating door handles and gas station pumps, both potential touch points, practice heightened awareness of every situation. We suggest limiting contact with these touch points by using protective gloves, utilizing hand sanitizer and washing your hands regularly to reduce risk.
Two contractors have been engaged in the cleaning of all substations restrooms. The contractors are making good progress all across the system and will continue to clean each location on an ongoing rotational basis.
Yes. The proper way to wear a surgical mask is with the color side facing out.
The NSA FR mask is designed to:
• Discourage touching of nose and mouth
• Decrease the spread of wearer’s airborne particles from coughing or sneezing. While it has an Arc Rating of 12 cal/cm² | CAT 2 and is compliant to ASTM 1506 for Arc Flash, it is NOT to be used as Safety PPE. No matter what type of supplemental face covering you use, remember they are for the purpose of slowing the spread of COVID-19. COVID-19 protection is NEVER meant to be used as a replacement for the mandated FR PPE required for each respective task at risk of an arc flash or flash fire. Please refer to the Safety Bulletin issued on April 20 on this topic as well as the Facial Covering Guidance located on the PECO COVID-19 website.
Per OHS guidance, we have not provided any additional PPE. Their recommendation is to maintain social distancing and frequently wash hands. However, we have been providing additional optional equipment based on organizations needs. We will be providing DCC with additional equipment. Please contact your regions maintenance manager with your needs, the MM can then update the regional SPOC and we will allocate as items become available and based on the departments tiering.
Disinfectant wipes are in limited supply. When these items are not available please refer to the Safety Reminder (SR-20-19) for Cleaning and Disinfection Recommendations.
Cleaning supplies and COVID-19 protective equipment continue to be in large demand across the country. Exelon continues to source this material from a number of suppliers and we have made significant progress in increasing our inventory of these items. However, we are still seeing some shortages in the more popular supplies like disinfecting wipes and hand sanitizer. These items are on order with our suppliers and gaps in our supply availability are normally only a few days at most for items. When these items are not available, please refer to the Safety Reminder (SR-20-19) for Cleaning and Disinfection Recommendations.
Penske has provided its technicians disposable gloves and steering wheel covers for use when they are inside PECO vehicles. Additionally, they have disinfectant spray and are required to wipe down the touch points of the vehicle interior prior to returning it to PECO employees.
The only way to know for sure if it’s COVID-19 is to be tested; the need for testing will be determined by your healthcare provider.
Gas has separated teams ( which previously were as high as 25) down into groups of thirteen or less. Even if a team has 13 people, there are no group meetings in a single room. Meetings have been changed to outdoor with separation possible or conference calls where people can dial in remotely. Additionally, some individuals are job site reporting to reduce teams further. Supervisors are reinforcing social distancing, hand cleaning and room cleanliness protocol on a daily basis.
Engage your leadership to discuss your concerns regarding your coworkers.
The spike in cases at Emilee is being closely monitored. No additional positive cases have been identified since June 16th. An ACE is being performed.
Each screening site is intended to understand a person’s status as they enter each site that has a screening. Therefore, if an employee goes to multiple sites during a day, they must be tested at each of the sites to ensure we are following screening protocol.
The only way to know for sure if it’s COVID-19 is to be tested; the need for testing will be determined by your healthcare provider. We continue to monitor the situation as it relates to the development of rapid response tests and when they might become available.
There is no plan to have a company-wide vacation block as we need to manage the business. Employees should work directly with their leadership team in taking time off according to department expectations.
Employees are encouraged to work with their leaders to take time away from work by using their current available PTO. No additional PTO days are being granted to employees.
In order to help ease the financial impact of the COVID-19 pandemic, Exelon provides pay continuation for these COVID-19-related events:
• Employee COVID-19-related illness: Employees who become ill with COVID-19 will not have to use days from their sick banks, but will be granted pay continuation until they are cleared to return to work or become eligible for short-term disability benefits (or other applicable disability leave programs).
• If, unfortunately, an employee’s illness is extended, short-term disability benefits (or other applicable disability leave benefits) will be paid at a 100% base pay replacement level through the applicable benefit period.
• To receive the pay continuation benefit, an employee's illness or exposure must be confirmed to be COVID-19-related by OHS; OHS must restrict the employee from the workplace.
• Employees must call the Exelon Absence Management System at 1-877-7EXELON (1-877-739-3566 ) to report the illness (they will contact OHS).
Employee absences due to COVID-19 illnesses, as confirmed by OHS, will not be counted against sick leave banks. Affected employees will receive pay continuation, instead of having to use sick days, until short-term disability benefits (or other applicable disability-leave benefits) begin. If, unfortunately, an employee’s illness is extended, short-term disability benefits (or other applicable disability-leave benefits) will be paid at a 100% base pay replacement level through the applicable benefit period.
We also are applying this new policy retroactively, starting with the first sick day for employees who previously became ill with the virus. It may take up to two weeks to see your sick leave balance updated, and you will be notified when the update is complete.
As we continue to monitor the rapidly evolving COVID-19 landscape and the many impacts it is having on people’s lives, including on work and travel, we also are reviewing our current vacation practices and policies. We will provide updates later this summer, as we continue to assess the COVID0-19 impact. We encourage employees to take time away from work. It is more important now, than ever, to focus on your health and well0being and taking time away from work is a way to accomplish that.
When an employee is off on quarantine pay, they are not available for call-out. Average OT is not calculated into quarantine pay.
Employees should work with their supervisor and local management team if they’d like to schedule time off (PTO – Floating Holiday, Vacation) in order to spend time with family.
work for those employees who are remote-enabled and all applicable COVID-19 safety practices for those employees who must report to a work location. Of course, we will continue to monitor the situation and adjust, as necessary.
Employees should work with the supervisor and OHS regarding their illness and whether or not work from home is applicable.
Employees that normally work in the City of Philadelphia, but are now working remotely outside of the city can report this change on their timesheet given the company's recent direction for remote-enabled employees to work from home due to the current pandemic. In the below example, the employee works in Philadelphia and lives in another city in PA. There is a before and after timesheet entry for the PA example. (Note: The Travel Locality should be blank.) If you will be working remotely from another state and that state is your home location, then use that Home State (NJ, DE, etc.) in the Travel State box. If you have any additional questions, please contact the HR Service Center at 877-7EXELON. NOTE: This applies only to employees who have an assigned work location inside the City of Philadelphia. All other employees should input their time as normal and not make any updates to their travel state.
While we are not able to confirm where an employee may have contracted COVID-19, when we become aware of suspected or confirm cases, OHS works directly with the employee and any close contact employees to determine the need for quarantine and/or additional time off.
Gas recognizes the critical nature of this position and has a sawtooth philosophy currently in place. Gas Control has 2 new employees and currently are going through the new Gas SCADA training with the manufacturer and are currently enrolled in virtual GTI programs for Gas Control. The employees are currently engaged in reviewing the relevant procedures for Gas Control. The current pandemic situation has severely limited the options and we continue to work through options while ensuring the safety of the control room employees and the gas system.
For Aerial lines all hands on training is complete until November 2020, at which time the plan is to have skills training scheduled. We also plan is to allow apprentices an opportunity to practice with the CADRE’s before taking the hands on test.
For Gas, we are currently working with Training and the plan is to pull in SDM’s, A & B mechanics to ensure we get the training and testing back on track. We also plan to ensure that the Cadre’s and/or planning foremen can provide the necessary help prior to them being tested.
Progression testing is being handled on a case by case basis by training, PECO management and local 614 leadership to determine if it can be done safely. If your progression testing has been canceled and you would like to complete it, please reach out to your Supervisor to arrange a review of your specific case.
Consistent with the other PECO groups, progression training for all T&S employees has been temporarily suspended. Any required compliance training will continue, and as necessary temporary loaner laptops will be provided for those who need them to complete this training. It should be noted that for the new maintenance hires, their compliance training is not due until this July.
Any vehicle that is transferred to a new employee, the new owner should speak to their supervisor if they feel the vehicle needs to be cleaned. The supervisor can reach out to their embedded environmental coordinator to have it cleaned. The vehicle can also be quarantined for 72 hours and that will also let any COVID-19 germs be nullified.
Fleet has been working with PennDOT and will be receiving plates starting this week. BM should have received two Line Trucks last week. DC is getting 4 material lifts and Philly will be getting 6 or 7 additional splicer vans this week. Fleet is working to get additional vehicles from Delaware Valley International (4 additional Line Trucks for Philly and some replacement material lift trucks) as soon as they can work through a COVID-19 shut down. Electric Ops is working with Fleet to identify underutilized vehicles due to the pandemic, retirements, etc. and to redistribute them so more vehicles will be available for transportation.
PECO is not currently offering rental vehicles but instead is allowing employees to use their own personal vehicles for work, with mileage reimbursement, and PECO is providing 3rd party liability insurance coverage in the event of an accident. This is being evaluated continuously as our situation evolves.
PECO employees should wipe down the common areas of their vehicles regularly with a disinfectant wipe if available, or soap and water. In the event an employee is identified as being positive or presumptive positive for COVID-19, a deep cleaning of the employee's vehicle will be performed.
Unfortunately, “graduation style event” is something we are unable to organize in the foreseeable future, due to the expected limitation of gathering in groups.
Currently we batch DFD and MG bi-monthly. For example, on April 30 we’ll have CyberGrants begin the payment process for all approved DFD and MG from March 1 – April 30. CyberGrants will cross-check our approvals and send us an invoice, usually within 3-4 days. We then work with Exelon Investments to raise the money from the Foundation holdings – this can take 2-3 weeks. Then the check is sent from the Foundation to CyberGrants and they either cut/mail checks to the nonprofits or send electronic payments if the charities are set up for them. For this April 30 batch, payments will reach charities in June. While we may be able to move the above process to monthly, we can’t shorten the 3-4 weeks it takes to process payment. However, it is enormously helpful if the charity is set up for ACH (electronic payment) with CyberGrants – the money will go out faster and be sure to reach the nonprofit.
To support communities affected by the spread of the coronavirus, PECO will contribute a total of $500,000 to United Way of Greater Philadelphia and Southern New Jersey's PHL COVID-19 Fund, as well as other non-profit and community organizations to support their efforts to provide essential services during the COVID-19 (coronavirus) pandemic. This contribution is part of a more than $1 million donation by Exelon Corporation and its family of companies nationwide towards relief organizations to support communities impacted by the spread of the coronavirus. To support communities impacted by the coronavirus, PECO is initially contributing $500,000 to United Way of Greater Philadelphia and Southern New Jersey's PHL COVID-19 Fund, as well as other non-profit partners in our service region to support their efforts to provide essential services during the COVID-19 (coronavirus) pandemic. This contribution is part of a more than $1 million donation by Exelon Corporation and its family of companies nationwide towards the relief efforts. Employee efforts to get involved can include donating to key charities ( like the United Way GPSNJ – COVID-19 Fund) and accessing the Exelon Matching Gifts, giving to an area foodbank, such as Philabundance, donating blood to the American Red Cross, virtual volunteering, or safely volunteering in your local community, following CDC guidelines. Please be sure to go on the Powering Communities site for additional information on ways to give. Please also see the COVID-19 Volunteering attachment.
No, each organization is making work prioritization decisions based on the safety of our employees and work priorities.
Supervisors are free to make decisions regarding issues within their span of control.
We plan on moving forward with executing secondary dispatch remotely. We are currently working through some technical challenges to accomplish.
The position to change the callout process varies across the teams. Employees’ safety is our priority and we are continuously looking at options and collaborating with the appropriate people.
PECO is not responsible for the actions of the developers. We are continuing to complete work in the schedule that does not place our employees at risk or unnecessarily interrupts our customers for an extended period of time.
Employees’ reporting location is tracked on a daily basis so that in the event of an emergency we know where all our employees are. Employees check in with their supervisor in the every morning to get their job/s for the day. If there was an emergency we would contact the employees.
The regions are evaluating how we can complete this work including potentially rescheduling work or performing the work another way.
For those employees who are required to maintain a CDL for their position, they must meet with OHS prior to expiration of their license. During the OHS evaluation, it will be determined if the employee can maintain their CDL. If the employee is no longer able to maintain their CDL, they would work with Human Resources on next steps regarding their employment status.
All T&S reporting locations were reviewed in light of the coronavirus to determine if reporting locations should be adjusted. In particular, consideration was given to the larger reporting locations and current job site reporting was taken into account. Based on this there are no locations where a large volume of individuals report. The largest number of individuals pick up their vehicle at Berwyn 1040 (15), however social distancing can easily be maintained in the parking lot as techs can simply pick up /drop off their individual work vehicle and report to / leave from their jobsite location for the day. In addition, all T&S employees were offered to utilize the Take Home Vehicle Policy (THV) policy if either this was more suitable for their situation or if concerns around social distancing remain.
Upper Management is working at PECO facilities and in some cases are also remote-enabled.
Leaders are working on making their employees have ability to be remote-enabled where it is appropriate.
We realize that with the changing social environment and many people working out of their home that these outages may be an inconvenience. We want to continue to improve the reliability of our system so these customers have less unscheduled interruptions in the future. Our organizations are evaluating these outages and moving them where possible, shortening or communicating more accurate outage durations and in some cases planning outages for overnight. Through these means, we are trying to minimize the impact to these customers while improving their future reliability.
Customer service representatives are either located at the MOB or Warminster Call Centers. Others are remote-enabled; a few are not able to locate out of other buildings as other work operations teams are set up to work at those buildings.
Departments are working with each individual in their organization to make appropriate assignments to either remain working in a PECO location or to be remote-enabled according to business needs. Employees are encouraged to work directly with their supervisor.
As of now, our Company and it's employees and contractors are classified as "essential personnel." In the event of "Martial Law" or enhanced restrictions, such as "Sequester In Place", our team will work with External Affairs to assure emergent workers can access critical points to perform their tasks. Our team would work with the Pennsylvania Emergency Management Agency (PEMA) to coordinate emergency activities which would include utility response as essential personnel.
We are constantly evaluating our work plan in light of the constantly changing conditions that we face. Our plan now is to continue as much work as possible so that we keep both our employees and our contractors employed through these difficult times. Organizations are evaluating the potential use of shifts should the need arise.
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Confidential counseling services are available 24/7.
www.liveandworkwell.com; access code: Exelon
There is no cost to call and Exelon pays for up to six sessions.
The use of this benefit is confidential.