COVID-19 Info Center

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ExGen's Coronavirus Information Center

Call the COVID line (all non-Nuclear employees – 800-558-0039 and Nuclear employees – 815-458-7890) immediately if you or someone you reside with or have been in close contact with has tested positive for COVID-19. Do not report to the workplace.


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Responsible Re-entry

For Nuclear & Power Responsible Re-entry updates and information, visit our information site.

Back to Nuclear Re-entry Site

Back to Power Re-entry Site

Nuclear Re-entry Task Force Updates

Get the latest news and information from the Nuclear Re-entry Task Force.

NEW! Phase 1 of Responsible Re-entry Postponed due to Increased Cases and Hospitalizations

Proactive COVID-19 Testing for Upcoming Outages

Return-to-Work Preparations

Survey Results

Contact Info

Nuclear Specific Questions

OHS Phone Number



Nuclear FAQ

Personal Health and Safety
Company Preparedness
Working from Home
  • How do travel restrictions apply to nuclear employees?

    For the Nuclear organization, we are defining non-essential airline travel as any travel that does not directly correlate to maintaining the health and safety of the public, supporting a refueling outage or ensuring the safe, reliable operation of a nuclear facility.

    Examples of non-essential travel include team meetings, industry conferences, INPO benchmarking, internal plant assessments and company-sponsored training.

  • What do I do when using biometrics?

    Hand sanitizer will be provided outside of all biometrics stations. Employees should use the sanitizer after using the biometrics station.

    Security is also frequently disinfecting the biometrics stations.

  • What are we doing about audits across the fleet?

    Auditors are working from home with any requests for information (RFIs) to be provided electronically. We have postponed any field observations needed to complete the audit until a later, undetermined date.  At this point we do not have any plans to have auditors travel to sites during the Remote Work Protocol.   Audits will be remotely conducted as scheduled since auditors have access to multiple databases.

  • When people are home sick, is there an expectation that prior to returning to work they test clean for the virus?

    If OHS has instructed that quarantine is necessary as a result of your exposure, you must continue to respond to any contact from Occupational Health Services (OHS) within 24 hours and comply with OHS direction regarding status updates, travel or other mobility restrictions, medical testing, and submission of medical or other documentation requested from you or your health care provider before returning to work. You should not report to work until cleared by OHS.

Personal Preparedness 
  • Why can’t all training be done remotely?

    While many programs have increased the use of remote training technology in recent months, it is not always possible to maintain training effectiveness or conduct hands-on activities remotely. When considering remote training, several factors are reviewed such as the size of the class, complexity of the topic, hands-on aspects of the training activity and any examination requirements. When required, remote-enabled employees will be asked to return to work locations to support completion of their training activities.

  • Are we still performing Emergency Preparedness (EP) training for the Emergency Response Organization (ERO)?

    Yes, and site and Corporate EP Managers are implementing best practices to prevent the spread of COVID-19 during required ERO training activities. Initial and continuing ERO training is essential for qualification and to maintain proficiency. Some portions of ERO training will be performed remotely where practical.

  • Will vendor-led training continue? What about Exelon University, industry seminars and INPO courses?

    Vendor-led training is being minimized in order to reduce additional personnel on site. When vendor training is required to support core worker qualifications, the training will be evaluated for conduct on a case-by-case basis. Non-essential travel and entertainment, including travel for professional seminars and INPO courses, have been suspended through the end of the year.

  • Are we still performing leadership and development training?

    Based on current travel and group size restrictions, some in-person enrichment type training has been postponed, such as the Supervisory Development Program (SDP) and the Exelon Leadership Academy (ELA). These types of training are designed around group interactions, teambuilding, and typically require travel to a common location. Exelon Training, along with Talent Management, are evaluating new dates and locations where these programs can be resumed safely while complying with restrictions. Corporate and site leadership training are still available through other methods (such as computer-based training).

  • Are there any changes to the upcoming 2020 ANSI 3.1 SRO Certification class?

    The 2020 Fleet ANSI 3.1 SRO certification course is currently on track to start the week of June 15 with the use of distance learning technology during the classroom phase of the course. The simulator phase of the course scheduled for late summer will continue while observing small simulator group sizes and requirements for social distancing and personal protective equipment (PPE).

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Feeling Stressed or Anxious?

Optum Live & Work Well is here for you.
Confidential counseling services are available 24/7.

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There is no cost to call and Exelon pays for up to six sessions.
The use of this benefit is confidential.