If you have a BGE-specific Coronavirus question, please email
Add the Exelon COVID-19 Info Center to your device's Home screen to have the latest information at your fingertips.
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BGE’s Coronavirus Information Center
Call the COVID line (all non-Nuclear employees – 800-558-0039 and Nuclear employees – 815-458-7890) immediately if you or someone you reside with or have been in close contact with has tested positive for COVID-19. Do not report to the workplace.
BGE CEO Carim Khouzami COVID-19 Employee Message
Supporting our Community During COVID-19 - A message from BGE President & COO Steve Woerner
Thanks to the BGE Team for Being a Powerful Presence
Your safety and health are important to us. Please refer to the information below for how we are helping protect our employees, contractors and customers.
Latest BGE Updates:
Read the U.S. Department of Energy's letter to Governor Hogan.
The questions and answers from the all-employee calls are here. (Please note: You will need to be on an Exelon network to access these items.)
Here is a copy of the letter of passage for essential employees during the Stay at Home Executive Order.
On April 2, an email was sent to employees featuring a video from President & COO Steve Woerner. In it, he thanks employees for their hard work during this global health crisis and discusses the essential work that our employees continue to perform during Governor Hogan’s Stay-At-Home order to keep the lights on and the gas flowing.
On March 19, an email was sent to employees featuring a video from CEO Carim Khouzami. In it, he emphasizes the steps we must take to protect ourselves and each other during this health crisis while continuing to deliver an essential service to our customers.
If you have a BGE-specific Coronavirus question, please email BGECOVIDquestions@bge.com.
Are you feeling anxious, overwhelmed and emotional about the COVID-19 news? Please contact BGE Health Coach Stacey Wilson via email at email@example.com or phone at 240-904-3878.
A coordinated response effort is underway in Maryland to protect public health and limit the spread of novel coronavirus (COVID-19). Among the many actions taken by the governor’s office and state and local agencies, the following are most likely to affect BGE employees:
Order requiring mask/face covering in all Maryland businesses and on public transit as of April 18
Stay at Home Executive Order as of March 30
Prohibition of gatherings (10 people or more) and closure of senior centers
Closure of all public schools through April 24
Closure of all non-essential businesses
Closure of all child care providers except those serving essential personnel
More limited hospital visitation policies
More limited long-term care facility visitation policies
What we are doing for our customers:
BGE is suspending service disconnections and waiving new late payment charges at least until Sept. 1.
BGE is reminding customers to be on alert for potential scams targeting utility customers. Read the March 25 announcement.
BGE is working with residents whose service was disconnected prior to the March 13 moratorium to have their service restored. Read the March 23 announcement.
Info from the State of Maryland:
Feeling Stressed or Anxious?
Optum Live & Work Well is here for you.
Confidential counseling services are available 24/7.
www.liveandworkwell.com; access code: Exelon
There is no cost to call and Exelon pays for up to six sessions.
The use of this benefit is confidential.